Contact Us
Last updated: 2026-08-01
Before you write
Please read this part first, because it saves everyone time.
We cannot help with orders
If your question is about an order you have placed — where it is, changing it, cancelling it, or getting a refund — we cannot assist. We are an independent review site. We do not sell Horsefil, we do not process payments, and we have no access to any order record.
Refunds and order support are handled by the merchant. Their contact address is on your order confirmation email and on the official product site. Contacting us will only delay you.
What we can help with
- Corrections — if we have an ingredient, price or fact wrong, tell us and we will fix it and note the change
- Questions about our research or the sources we cite
- Questions about our affiliate relationships
- Privacy requests under the GDPR or CCPA
- Press and business enquiries
Reach us
We aim to reply within two business days. We do not give medical advice by email — for anything health-related, please speak to a qualified professional.
- Email: contact@horsefila.com
- Hours: Monday to Friday, 9am to 5pm ET